Privacy Policy

Last updated: April 10, 2025

This Privacy Policy describes how Branch Twist Srl (“we,” “our,” or “us”) collects, uses, and protects your personal data when you use our website and services. We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data Controller

BRANCH TWIST S.R.L. is the data controller responsible for your personal data:

• Registered office: Via Morghen 34 - 10143 - Torino (TO)
• VAT No.: 13244120013
• Email: privacy@branchtwist.com

Categories of Personal Data We Process

We process the following categories of personal data:

Data Voluntarily Provided by Users

• Name and professional title
• Contact information (email address, phone number)
• Essential business information
• Project requirements and preferences
• Communication content

Browsing Data

• IP address (in anonymized form)
• Browser and device information
• Pages visited and website interactions

Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

• Legitimate Interest (Art. 6.1.f GDPR): To respond to your requests and improve our website and services
• Consent (Art. 6.1.a GDPR): Specifically requested for sending marketing communications
• Legal Obligation (Art. 6.1.c GDPR): To comply with legal requirements

Purposes of Processing

We use your personal data exclusively for:

• Managing your information and contact requests
• Providing information about our requested services
• Evaluating potential professional collaborations
• Improving website user experience
• Sending marketing communications only with explicit consent
• Complying with legal and fiscal obligations

Data Retention Period

We retain your personal data according to the following criteria:

• Contact data for information requests: 24 months from the date of last interaction
• Marketing data: until consent withdrawal and in any case no longer than 24 months from the last interaction
• Browsing data: maximum 12 months in aggregated and anonymized form

Data Subject Rights

Under Articles 15-22 of the GDPR, you have the right to:

• Access: obtain confirmation of processing and a copy of your personal data
• Rectification: correct inaccurate or incomplete data
• Erasure: obtain deletion of data in cases provided by law
• Restriction: obtain restriction of processing in specific cases
• Portability: receive your data in a structured format
• Objection: object to processing for legitimate reasons
• Withdrawal of consent: withdraw consent at any time

To exercise these rights, send a request to privacy@branchtwist.com. You will receive a response within 30 days.

Data Recipients

Your personal data may be communicated, only as strictly necessary, to:

• Selected IT service providers acting as data processors
• Legal, tax, and accounting consultants for legal obligations
• Authorities and public entities when required by law

We do not sell or transfer your personal data to third parties for marketing purposes.

Cookies and Tracking Tools

We use essential technical cookies for website functionality and, with your consent, anonymized analytics cookies.

For detailed information about cookies and analytics tools used, please consult our Cookie Policy, where you will also find instructions to deny or withdraw consent for non-essential cookies.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal data, including:

• Encryption protocols (HTTPS/TLS)
• Limited access and multi-factor authentication for authorized personnel
• Specific staff training on data protection
• Backup and disaster recovery procedures
• Periodic data security risk assessments

Data Transfers Outside the EU

Some of our service providers may process personal data outside the European Union. In such cases, we ensure that the transfer takes place exclusively:

• To countries subject to an adequacy decision by the European Commission
• Through the adoption of Standard Contractual Clauses approved by the European Commission
• To organizations providing adequate guarantees under Art. 46 of the GDPR

Changes to This Policy

We reserve the right to update this Privacy Policy to reflect regulatory changes or our practices. In case of substantial changes, we will post a notice on our website and update the “Last updated” date. We encourage you to periodically review this page.

Contact Information

For any information regarding the processing of your personal data or to exercise your rights:

• Email: privacy@branchtwist.com